Migrate your charset to UTF8, annotation to step 3
After migrating to UTF8 you may have problems with your report-server. This is, when your reports cannot be displayed and internally the server throws a "Canceled as server is shutting down"
With UTF8 you need a bigger cache-size in "report server-parameter". Easiest way, when you run into problems, double up the value of the parameter.
Try it
Gerd
Back to part 3 of the article